FREQUENTLY ASKED QUESTIONS
Everything you need to know.
Find quick answers about orders, delivery, returns, sizing and caring for your LE YEA pieces.
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HELP CENTRE
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Orders
How can I track my order?
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking link. Please allow a short time for the tracking information to update.
Orders
Can I change or cancel my order?
Can I change or cancel my order?
Please contact our customer-care team as soon as possible. We will do our best to help before the order enters the fulfilment process.
Shipping
Which countries do you ship to?
Which countries do you ship to?
Available destinations and delivery options are shown during checkout. Shipping times and fees vary by destination.
Shipping
How long does delivery take?
How long does delivery take?
Estimated delivery times are displayed at checkout. Orders are normally processed within one to two business days.
Returns
What is your return policy?
What is your return policy?
Eligible items may be returned within the stated return period, provided they are unworn, unwashed and returned with all original tags attached.
Sizing
How do I choose the correct size?
How do I choose the correct size?
Use the size guide available on each product page and compare the measurements with a similar garment you already own.
Product care
How should I care for my LE YEA piece?
How should I care for my LE YEA piece?
Always follow the care label inside the garment. For delicate fabrics, professional cleaning or gentle hand washing may be recommended.
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